Warranty Coverage

Each Orbexa watch comes with a 1 year limited warranty covering material and manufacturing defects from the date of purchase. During the warranty period, if your watch has any defects that fall within this coverage, we will repair or replace it at no additional charge.

Warranty Exclusions

Our warranty does not cover:

• Normal wear and tear (e.g., scratches, fading, aging).
• Damage from misuse, accidents, or unauthorized repairs.
• Water damage resulting from exceeding the water resistance limits specified for your model.
• Battery life or replacement.

How to Claim Your Warranty?

To claim your warranty, please follow these steps:

• Submit Proof of Purchase: We require a valid proof of purchase from an authorized Orbexa retailer or our official website to process your warranty claim.
• Contact Our Support Team: Reach out to us at orbexa21@gmail.com with your purchase details, a description of the issue, and photographs if possible. You can also contact us through Phone- +91 9101335612.
• Return Your Product: After contacting us, you may need to send the product back for inspection. We’ll provide shipping instructions and any additional information required.

Warranty Repairs

If your watch is eligible for warranty service, we will either repair it or replace it with a comparable model at our discretion.

Extended Warranty Options

If you would like to extend the warranty coverage, we offer additional options at the time of purchase. For more details on our extended warranty plans, please contact us directly or check the box at checkout.